This Privacy Policy explains how Hong Kong Xilean Limited collects, uses, stores, and protects personal information when you visit our website located at www.xilean.buzz or otherwise interact with us. The website and the related services described on it are designed and operated by Xilean, the developer behind this site. We take the privacy of every visitor seriously and have prepared this document so that you can understand, in plain language, what we do with your information and what choices you have.
By accessing or using our website, you acknowledge that you have read this Privacy Policy. If you do not agree with any part of it, please discontinue use of the website and contact us with any questions using the details provided in the final section of this document.
We may update this policy from time to time to reflect changes in our practices, our services, or applicable law. The version date at the top of this page indicates when this policy was most recently revised. We encourage you to review this page periodically so that you remain informed of how we handle personal information.
Hong Kong Xilean Limited is a computer systems design and related services company. We design, integrate, and support dependable computer systems for organizations across a range of industries. Our registered office is located at Rm 1009, 10/F, Front Block, Ming Sang Industrial Building, 19 Hing Yip Street, Kwun Tong, Hong Kong (HK).
Throughout this policy, the terms we, us, and our refer to Hong Kong Xilean Limited. The terms you and your refer to the individual visiting the website or otherwise engaging with our services. We act as the data controller for the personal information described in this policy, which means that we determine the purposes for which and the manner in which that information is processed.
If you have any questions about who we are, what we do, or how we handle data, you may reach our privacy team by email at care@xilean.buzz or by telephone at +1 667 662 2311.
This policy applies to personal information that we collect through our website, through email correspondence directed to our published contact address, through telephone inquiries, and through any offline business interactions in which we explain that this policy will apply. Personal information means any information that relates to an identified or identifiable individual, such as a name, an email address, a telephone number, or other identifiers.
This policy does not apply to information that has been fully anonymized or aggregated in a way that cannot reasonably be used to identify you. It also does not apply to third party websites that may be linked from our site. Those websites are governed by their own privacy policies, and we encourage you to review them before providing any information.
In some cases our services are provided to business clients rather than to individuals directly. Where we process personal information on behalf of a client in a business-to-business relationship, our processing may be governed by a separate agreement with that client rather than by this policy.
We collect several categories of information in the course of operating our website and our business. The specific categories depend on how you interact with us.
When you contact us, submit an inquiry through our website, send us an email, or speak with us by telephone, we may collect the information you choose to share with us. This typically includes your name, your email address, your telephone number, the name of your organization, and any details you include in your message. We collect this information so that we can understand your needs and respond to your request.
When you visit our website, certain technical information is collected automatically by our servers and by the tools we use to operate the site. This may include your Internet Protocol address, the type of browser and device you are using, your operating system, the pages you visit, the time and date of your visit, the referring website, and other standard log data. This information is used to maintain the security of the site, diagnose technical problems, and understand how visitors use our pages.
If you engage us for professional services, we may collect additional information necessary to perform the work, such as business contact details, project requirements, and technical documentation that you provide. We treat this information in accordance with the terms of our engagement and this policy.
We collect personal information through a small number of channels, each of which is described below. We do not purchase personal information from data brokers, and we do not engage in surreptitious collection methods.
First, we collect information that you actively provide, for example when you fill out a contact form, send an email to care@xilean.buzz, or call our office. Second, we collect technical information automatically through the operation of our web server and through the use of cookies and similar technologies, which are described in more detail later in this policy. Third, we may receive information from our clients, partners, or service providers where that information is necessary to deliver the services we have been asked to perform.
Where information is provided to us by a third party, we rely on that party to have an appropriate legal basis to share it with us. We will only use information received from a third party for the purposes for which it was shared and in accordance with this policy.
We use personal information for a limited and clearly defined set of purposes. These purposes are described below so that you can understand the reasons we process information and the expectations you should have of us.
We do not use your personal information to make automated decisions that produce legal or similarly significant effects, and we do not engage in profiling of visitors for marketing purposes.
Where the law requires us to identify a legal basis for processing personal information, we rely on one or more of the following grounds. First, we may process information where it is necessary for the performance of a contract with you or to take steps at your request before entering into a contract. Second, we may process information where it is necessary to comply with a legal obligation that applies to us. Third, we may process information where it is necessary for our legitimate interests or those of a third party, provided that those interests are not overridden by your own rights and interests. Fourth, we may process information on the basis of consent where you have clearly given it for a specific purpose, and you may withdraw that consent at any time.
Our legitimate interests include responding to your inquiries, operating and improving our website, protecting the security of our systems, and developing our business in a reasonable manner. We weigh these interests against your privacy expectations before relying on them as a basis for processing.
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. The specific retention period depends on the nature of the information and the purpose for which it was collected.
For example, information submitted through a contact form is typically retained only long enough to respond to your inquiry and, where relevant, to maintain a record of our correspondence. Business records that are required for accounting, tax, or legal purposes may be retained for longer periods in accordance with applicable requirements. Technical log data is generally retained for a short period for security and diagnostic purposes.
When information is no longer needed for the purposes for which it was collected, we take reasonable steps to delete or anonymize it in a secure manner.
We are a systems design company, and we apply the same discipline to our own infrastructure that we apply to the systems we build for our clients. We use reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, and destruction.
These safeguards include access controls, encryption where appropriate, and routine review of our security practices. However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security, and you share information with us at your own risk.
If we become aware of a security incident that affects personal information, we will take steps to contain the incident, investigate its cause, and notify affected individuals and regulators where required by law.
Our company is based in Hong Kong, and our website is hosted and operated in accordance with our operational arrangements. Personal information that we collect may be transferred to, stored in, or processed in a country other than the country in which you reside. These countries may have data protection laws that differ from those of your home country.
Where we transfer personal information across borders, we take reasonable steps to ensure that the information receives an adequate level of protection in the country to which it is transferred. This may include relying on standard contractual provisions or other recognized safeguards, as appropriate to the circumstances.
By using our website or providing your information to us, you understand that your information may be transferred to and processed in countries outside your own.
Depending on the laws that apply to you, you may have certain rights regarding your personal information. These rights may include the right to access the information we hold about you, the right to request correction of inaccurate information, the right to request deletion of your information, the right to object to or restrict certain processing, and the right to data portability.
If you would like to exercise any of these rights, please contact us using the details in the contact section of this policy. We will respond to your request within the timeframes required by applicable law and may ask you to verify your identity before we take action. In some cases we may not be able to fulfill a request because of a legal obligation or a legitimate business need, in which case we will explain the reason.
If you believe that we have not handled your personal information in accordance with applicable law, you may also have the right to lodge a complaint with the data protection authority in your jurisdiction.
Our website and our services are intended for business users and are not directed to children. We do not knowingly collect personal information from children, and we do not design our website or our services to appeal to a child audience.
If you are a parent or guardian and believe that a child has provided personal information to us, please contact us using the details provided below. If we become aware that we have collected personal information from a child without appropriate consent, we will take steps to delete that information promptly.
Our website may contain links to third party websites, products, or services that are not operated by us. These links are provided for your convenience, and we do not control the content or the privacy practices of those third parties.
This Privacy Policy applies only to information collected by Hong Kong Xilean Limited through our own website and interactions. When you follow a link to a third party website, we encourage you to review that website own privacy policy before providing any personal information. We are not responsible for the privacy practices or the content of third party websites.
We may update this Privacy Policy from time to time to reflect changes in our practices, our technology, our legal obligations, or other factors. When we make changes, we will revise the last updated date at the top of this page. In some cases we may provide additional notice, such as a notice on our website or a direct communication, if we determine that the change is material.
We encourage you to review this policy periodically. Your continued use of the website after any changes have been posted constitutes your acceptance of the revised policy to the extent permitted by law.
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, please contact us using the details below. We will make every reasonable effort to respond to your inquiry in a timely manner.